PMS or Reservation Outage
When the property-management or reservation system fails, front-desk teams lose immediate access to the information that keeps arrivals and stays moving.
Hospitality
Hospitality Data Protection for Operations That Never Really Stop
Hospitality represents a core area of experience for One Safe Place. Hotels and restaurants depend on property-management systems, point-of-sale platforms, reservations, email, shared files, accounting, and distributed endpoints. We protect those systems with hybrid and cloud backup, SaaS and endpoint backup, Code Red cybersecurity, tape services, and recovery planning built around the guest operation.
Protection Designed Around the Hospitality Operating Day
One Safe Place combines recovery speed, SaaS protection, endpoint security, managed monitoring, and clear escalation around the systems that affect guests and revenue first.
Hybrid Recovery for Critical Servers
Local and cloud backup can support faster restoration or temporary virtualization for PMS, accounting, and other protected server workloads.
Code Red for Users and Endpoints
Dark web monitoring, awareness training, managed SOC, EDR, SaaS backup, and approved add-ons protect the people and devices attackers commonly target.
Cloud and SaaS Backup
Protect Microsoft 365 or Google Workspace email, files, collaboration data, and other approved cloud workloads from deletion and compromise.
Hospitality Recovery Experience
One Safe Place has helped InterContinental properties virtualize failed hotel PMS servers and continue operating while replacement hardware was completed.
Hospitality Backup & Cybersecurity FAQs
Which hospitality systems can One Safe Place protect?
Protection can cover hotel PMS and related servers, reservation and back-office systems, Microsoft 365 or Google Workspace, laptops and desktops, backup tapes, and other approved workloads. The scope is prioritized around the systems that affect guests and revenue.
How quickly can a hotel recover after a server failure?
Recovery depends on the failed system, hardware, backup condition, available recovery points, and the selected service. One Safe Place has supported hotel PMS virtualization within about 30 minutes in one InterContinental case and about two hours in another, but those examples are not universal guarantees.
How does Code Red fit hospitality?
Code Red can combine dark web monitoring, employee awareness, managed SOC, EDR, SaaS backup, and response capabilities for hotel or restaurant users and endpoints. The approved proposal states which layers are included and which are add-ons.
Can One Safe Place support multiple properties?
Yes. The engagement can standardize backup, monitoring, cyber controls, escalation, and reporting across multiple locations while identifying property-specific systems and local responsibilities.
Do Microsoft 365 and Google Workspace still need backup?
Yes, when the organization needs a separate recovery copy for email, files, SharePoint, Teams, Google Drive, Shared Drives, and other supported data. These services belong under backup and can also support the SaaS Backup layer of Code Red.
How does a hospitality organization get started?
We identify the systems involved in reservations, guest service, payments, finance, communication, and property operations. Then we review backup, recovery, cyber controls, users, and escalation to build the right package.
Real Results for Real Businesses
★★★★★
"When I was in distress, One Safe Place’s proactive response during the hotel disaster was invaluable. OSP Support Staff leaped into action to get me a replacement Local Backup Device with all data loaded before I could even bring it up. 20 years of Mission Critical Data and possibly my job! Priceless!"
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Without hesitation, I highly recommend OSP as a MUST-HAVE solution to any business that has MISSION-CRITICAL systems that cannot afford any downtime.
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Highly recommend One Safe Place for cybersecurity, computer, and email security. After The Assaad Group was hacked with no protection in place, Rick Baird took one call and had us fully secured by end of day. His team built the system we should have had from the start, including backing up our Google Drive to a separate cloud, and they're always there when we need them. Great people, great service, and real peace of mind.
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I've been working with One Safe Place for quite some time now, and I can't say enough great things about their team. Their backup and recovery services are rock-solid, reliable, fast. Their team is responsive, knowledgeable, and always willing to go the extra mile. If you're looking for a dependable MSP to protect your business-critical data, I highly recommend.
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I have worked with Scott and JR for over 10 years, and the quality of their service has consistently been top-notch. They are highly detail-oriented, professional, and always willing to help, no matter the time or situation. Their dedication and commitment to providing exceptional support have never wavered. -Moli
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We have been a client of One Safe Place for a number of years and they have continually provided quality customer service.
READ MOREHighly recommend. The One Safe Place team helps keep our company protected and are there when we need them!
READ MOREProtect the Systems Behind Every Guest Experience
Book a 15-minute call to review your PMS, reservations, POS, SaaS data, endpoints, and recovery priorities across one property or an entire hospitality group.